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The platform

One calm system for the whole funeral home.

Vigil brings the whole funeral home into one modern place, from the first call to final billing. Here is how the pieces fit together.

Case management.

The whole case lives on one screen, so your team is never hunting across tools or folders.

  • The whole case on one screen. Family, service, vitals, and tasks together, not scattered.
  • Removals to billing in one flow. A case moves from the first call to final billing in a single place.
  • Every location shares one source of truth. No re-keying, no version drift across chapels.
  • Built around real funeral work. Removals, services, preparation, and the traditions each family observes.
Explore case management ›
Vigil CasesCalendarFamiliesBilling
Active cases
Jane Doe
John Doe
Jane Doe
John Doe
Jane Doe

Jane Doe

Case 2026-0418 · Riverside Chapel · Opened today
Service Saturday Traditional burial Veteran honors Obituary drafted
Obituary, drafted from the case

Automation & AI.

The paperwork drafts itself from the case, so you start from a real document, never a blank page.

  • Obituaries drafted from the case. A warm, appropriate draft drawn from the real details.
  • Pamphlets, memorial pages, and forms generated. The order of service and operational paperwork, formatted.
  • Everything refreshes when the case changes. Update a detail and the documents stay in step.
  • You always edit, never a blank page. The draft is a starting point, and the final word is yours.
Explore automation ›
Generated from the case
ObituaryDrafted, ready to editAuto
Service pamphletOrder of service, formattedAuto
Memorial pageShareable, in your brandingAuto
Operational formsFilled from the case fileAuto

Multi-location.

Every chapel works from one shared system, with the same process and one place to look.

  • One shared case list and calendar. Every location sees the same source of truth.
  • Roll-up view for owners. See every chapel at a glance, or open into any single case.
  • Staff see only what their role allows. Access fits the person and the location.
  • Consistent process across every chapel. The same calm workflow, wherever the case begins.
See how cases work ›
One source of truth
Riverside Chapel
18 open cases
Oakmont
11 open cases
Hillside
7 open cases
Westgate
9 open cases

Security & migration.

Sensitive details are protected by default, and your history comes across without risk.

  • Sensitive identifiers protected by default. Gated and guarded before anything ever leaves the building.
  • Migrate from legacy, spreadsheets, or paper. We bring your full case history across with you.
  • Run alongside what you use today with no risk. No hard switch, no day where the work stops.
  • Never trained on your families' data. Your records stay yours, and are never used to train a model.
Explore security and migration ›
Protected by default
SSNXXX XX 4821
Date of birthXX XX 1941
Service dateSaturday, 11:00
What sets Vigil apart

Built with the directors who use it.

Vigil is shaped around how funeral homes actually work, not a generic CRM with a funeral skin. Here is what that looks like in practice, and what comes next.

Built around real funeral work. Removals, services, preparation, and traditions, not a generic CRM.
Multi-location native. One shared system across every chapel, with roll-up for owners.
AI that drafts, you edit. A real draft from the case in seconds, with the final word always yours.
What comes next. Family portals, online payments, and aftercare, on the roadmap.
1
Unified system across every location, every case
60s
From case details to a first obituary draft
100%
Of your case history, searchable in one place

See Vigil for your funeral home.

A short, no-pressure walkthrough on your own cases. We are taking on a small number of partner homes.